Dear Guest & Associates,

I am thrilled and honored to be able to announce that The Westin Bear Mountain has just received...The First Place Award for the Highest Guest Loyalty for all Starwood Properties in Canada!!!

What makes this award even more significant is that this is the only Guest Service category being recognized world wide as Starwood has determined that the power of true guest loyalty is the key to Starwood’s overall success.

All Starwood initiatives for 2011 will be directed at Building Loyalty and to be recognized right out of the gate at being the best in Canada is a huge honour and the kudos and congratulations go to all of you. There is no doubt that it is our associates who create the loyalty and deliver the personal and instinctive service that elevates our brand. Thank you for all that you do to make the Westin Bear Mountain the best in Canada!

Sincerely,
Francis Parkinson
General Manager, Resort Operations