What People Are Saying About Us

Read up on some the recent experiences of our guests, clients, golfers and brides & grooms.

Resort Guests

"I was booked for two nights at the hotel and needed to extend my stay. Not only was I accommodated graciously, but the staff informed me of a wedding below my room and upgraded my room to move me to a quieter location. I could not have been more pleased with the hospitality and consideration your staff showed me. I was awestruck!" - Shawna R

"I've stayed in 5 star resorts on the island and this is by far the most impressive for responding to our needs, and cleanliness. From the moment we entered the doors we were welcomed and cared for. I'm very particular about cleanliness and usually do my own checking but when I saw a resort manager casually doing a finger sweep (checking for dust) on a stroll down the hall I knew they paid attention to detail. Very nice to have the bowl of apples at the front desk. We definitely will return. Well done everyone, keep up the great work." - recent guest from Campbell River

"What a fantastic evening! From your perpetually amazing Open Chef Night to our friend's birthday event - which also became his "Bon Voyage Party" in the Wine Cellar. It has always been my experience that your management team is a hard-working, top-notch bunch. And I say that with all sincerity as it does take one to know one..."

"With deepest gratitude and appreciation from the bottom of my heart." - Marie R.

I would like to congratulate The Westin Bear Mountain Golf Resort & Spa for allowing a cut rate for the stranded Malahat folks. The room was awesome and dog friendly. Buddy Boy, my 10 month Airedale Terrier, behaved himself but next time down I will bring Mary to this lovely resort.
Sincerely,
Doug Carr
Ladysmith, BC

Happy Couples

"Heather, I just wanted to send a message to thank you for Saturday - you really went above and beyond in my mind & I appreciate it so much! The hotel was so accommodating & I could not imagine getting married anywhere else, really I can't thank you all enough for making our day so special. Also for helping to keep me calm, the extra time in the members lounge almost did me in!!! Take care" - Tonya Annand & Gary Crowther

"Thank you, Kabalan and I are absolutely amazed and impressed by the service and food. The dessert buffet, oh my goodness that was phenomenal. ALL of our guest have also complimented how amazing the service and food was too. We could't have chosen a better place for our reception. We are so so happy with everything! We will HIGHLY recommend the Westin, to everyone! My whole day was PERFECT, Thank you!" - Kabalan and Elisabeth Hage

"Thank you for your email. We greatly enjoyed working with you as well, and appreciate all of the help and guidance you provided over the course of our planning. It was truly a wonderful day!"- Andrea K.

"We had a wonderful time and would like to thank everyone at Bear Mountain, especially Helena, for making it happen." - Tina S.

Meetings & Group Events

"Once again The Westin has EXCEEDED my expectations!! THANK YOU! You have answered all of my questions, alleviated any concerns, AND provided me with a great early Christmas present. There was some pressure coming from this end to investigate other venues but I really wanted to stay with your facility. The service you have provided for our past events has always been exceptional and our attendees have always commented on it. So now I can easily recommend that we continue with the Westin - which we will."Dr. Richard Baxter - The Wellness Practice

"We all had an amazing time at The Westin Bear Mountain Golf Resort & Spa! The food and set up was perfect – thank you for everything!" - Parksville Beach Club Resort

"We had an absolutely wonderful time! We started with drinks and a 'guess whose favorite song' contest in the corner of the Masters Lounge, had a fantastic meal at Bella, and wrapped things up with a cheese plate and bottle of Baileys for the after party in my suite. This morning some of us slept in and others checked out the spa. Your staff are amazing, and everybody loved the whole experience. Definitely our most successful Christmas party ever!" - Carol Vincent, Redbird Communications

"Darryl and I would like to thank everyone at The Westin for making our Staff event a success. Over the past 10 years we have held numerous events such as golf tournament, staff parties and management dinners at various venues around town. The buffet dinner last week was by far the best we have ever experienced. People around the store are still talking about how fantastic the food was. Since initial contact with the staff at the Westin we have received first class, professional service. The staff working the evening of our event were all very friendly and everyone from The Market and our guests had a great time. Thank you again to everyone involved and we look forward to returning next year." From the staff at The Market on Millstream

"Service provided by Bear Mountain golf staff was phenomenal and greeted us as we drove to the front of the resort. Both the Lounge and Restaurant provided excellent service and accommodated our needs, nothing but good things to say about Bear Mountain and would definitely come back and play both courses again as well as stay on the resort" - K. Mah, Golf Vancouver Island Group

"We really enjoyed our stay at Bear Mountain. The rooms were great, the golf was fabulous and the dinner was perfect." - P. Penner, FVREB

"I just wanted to say thank you for providing such great support for our tournament and I wanted to inform you that everyone had a fantastic time. Thank you all so much for a first rate function." - R. Turnbull, HMCS CALGARY

"The follow up from my clients was that this was the best trip ever and we have been doing this event for 12 years. The golf, weather, food & amazing service from all certainly made this a fantastic event. Thank you." - Wild Will Promotions

"We had a terrific time and everything was organized wonderfully. For the record, if you 'strive for 5', you definitely achieved it as everything was excellent. Chris and Tyler were great to work with and all participants had a magnificent time." - J. Moreton, CCAE

Read more comments on our Trip Advisor page or write a review of your own!

 

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